New feature·Wed Aug 19·
Agree a real membership price at the desk — not just the first month
When staff sell a recurring membership at the desk, they can now agree a discount that lasts — the first period, a set number of periods, or for as long as the membership runs — and see the exact schedule, with the date of the first full-price charge, before charging anything.
Until now the Sell Pass dialog offered only one concession on a recurring membership: make the first period free. Anything else — "399 for the first three months", "50 kr off every month while she studies here" — had to be faked with a free period or fixed up afterwards. **Three schedules, in your own words.** Tick "Give this client an agreed price" and choose one: - **First period only** — the standard price applies from the next period. - **Discount continues** — the agreed price applies for as long as the membership runs. - **First few periods, then the standard price** — you choose how many. Each one can be a **percentage off**, an **amount off**, or a **price you set** for the discounted periods. **You see the consequence before you charge.** The dialog spells it out in one sentence — "They pay 399 kr for the first 3 months, then 599 kr from 19/11/2026" — and the Review step repeats it next to the standard price and the date of the first full-price charge. The amounts come from the same server pricing that takes the money, including this client's own age band and VAT, so what you read is what is charged. **The contract and receipt say the same thing.** The recurring terms sent to the client carry the agreed schedule, not the catalog price, and the sale is recorded with the exact schedule so it is visible later on the client's profile and in reports. **An ongoing agreed price is recorded on the client.** Choose "Discount continues" and the agreed price is stored on that membership with the reason, so the client's profile, the rate report and every renewal show the price you agreed rather than the list price. **Where a schedule is not offered, we say why.** A schedule sets what the first period costs, so it cannot be combined with a past start date, "pay the first period now", a free first period, or a flash-sale code — the dialog explains which one to change. Two more cases: - **Memberships you collect yourself** (cash, MobilePay, bank transfer) support schedules, except when a registration fee is due — that fee is billed on the same invoice as the first period, so a discount would quietly reduce it too. Waive the registration fee, or sell the schedule on a saved card. - **Memberships whose price is already managed automatically** (Loyalty Price, or automatic price changes) accept a first-period or fixed-number-of-periods discount, but not an ongoing one — two things cannot own the same ongoing price. Agree the ongoing price on the client's profile instead. **A free period is still a free period.** A recurring membership can never be priced at zero, so entering 0 or 100% is refused with that explanation — use the existing free-first-period option, which keeps the real price and simply does not charge it yet. Nothing changes for a sale where you do not use this: every existing option behaves exactly as before.
Next update
Staff product benefits now actually come off the price at check-in
A staff member entitled to a free or discounted product was charged the full shelf price at the check-in register while their allowance was still counted as used. The benefit now comes off the price, and an allowance is only ever spent when the discount really applied.