1. Acceptance of Terms
By accessing or using the BOOKING BIBLE platform ("Service"), operated by Booking Bible ApS, CVR 46504666, Torvegade 66, 1400 København K, Denmark ("Company", "we", "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.
These Terms apply to venue operators ("Operators"), independent professionals, their authorised staff, and end-user clients. A person accepting these Terms for an Operator represents that they have authority to bind that Operator.
2. Description of Service
BOOKING BIBLE is software for venues and professionals offering Classes, Appointments, or both. Depending on the selected tier and installed products, it includes scheduling, client and staff administration, collaboration roles, communications, reporting, payment-provider integrations, media, AI-assisted tools, and marketing features. The Service is provided "as is" and "as available."
3. Accounts and Registration
You must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must notify us immediately of any unauthorized use.
Operators are responsible for managing their staff and member accounts, including assigning appropriate roles and permissions. We reserve the right to suspend or terminate accounts that violate these Terms.
4. Payments and Billing
Operators subscribe to a platform tier. Fees are shown in the currency presented at checkout and exclude applicable tax or VAT unless stated otherwise. Tax handling follows the rules of the Operator's selected operating country and any mandatory place-of-supply rules.
Platform tiers are billed monthly in advance; no new annual billing option is offered. Usage-based charges (video streaming, SMS, email volume) are billed in arrears based on metered usage. Failed payments will be retried automatically. Accounts with outstanding balances may have service restricted after a 14-day grace period.
No binding on our standard monthly plans. A paid-tier signup may offer zero to six free months. Choose up to 6 months free. Each free month is followed by one paid commitment month. Choosing zero adds no offer-specific commitment and may be cancelled at the end of the current billing period. A free-month offer remains active until its stated commitment end. When that exact end falls between monthly renewal dates, the shortened final billing period is prorated so the Operator is not charged for service after the commitment.
Client payments may be processed through the configured payment provider on behalf of the Operator. The Company acts as a technology provider and is not the provider of the Operator's classes, appointments, products, or professional services.
5. Cancellation and Termination
Operators may request cancellation at any time. A standard monthly subscription ends at the end of its current billing period, with no additional binding period. If an Operator accepted a free-month offer, cancellation takes effect at that offer's exact commitment end instead. This rule applies to every tier, including Free.
After service ends, Operator data is retained for 30 days and remains available for export on request, after which it may be deleted.
We may terminate or suspend your account immediately for material breach of these Terms, including non-payment, abusive behavior, or use of the Service for unlawful purposes.
5a. Plan Downgrade and Feature Removal
Operators may downgrade their subscription tier or remove add-ons at any time. By default, downgrades take effect at the end of the current billing period. An Operator may opt in to an immediate downgrade; in that case any prorated credit is applied to the next monthly invoice.
When a feature becomes unavailable due to downgrade or add-on removal, related data is preserved in a read-only state during a grace period:
- Starter tier and below: 30 days.
- Pro tier: 90 days.
- Enterprise tier: 365 days (configurable down to 30 days).
During the grace period the Operator may re-upgrade and resume full access with no data loss, or export the affected data via the in-product export tools. After the grace period, the related data is permanently deleted. Operators receive at least one written notification seven (7) days before the deletion date.
6. Data Ownership and Portability
Operators retain ownership of all data they input into the Service, including member information, booking records, and financial data. You may export your data at any time via the admin dashboard or by contacting support. We will provide data exports in standard formats (CSV, JSON) within 14 days of request.
7. Limitation of Liability
To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service.
Our total aggregate liability for any claims arising from these Terms shall not exceed the amount paid by you to us in the twelve (12) months preceding the claim.
8. Data Processing
Our processing of personal data is governed by our Privacy Policy and, where applicable, our Data Processing Agreement. Operators acting as data controllers must ensure they have a lawful basis for processing member data through the Service. Use of the Service is subject to our Acceptable Use Policy.
9. Intellectual Property
The Service, including its design, code, features, and documentation, is owned by the Company and protected by copyright and intellectual property laws. You may not copy, modify, distribute, or reverse-engineer any part of the Service.
Content uploaded by Operators (class descriptions, images, video recordings) remains the property of the Operator. You grant us a limited license to host, display, and transmit this content as necessary to provide the Service.
10. Modifications to Terms
We may update these Terms from time to time. Material changes will be communicated via email at least 30 days before taking effect. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
11. Governing Law and Disputes
These Terms are governed by Danish law and disputes shall be submitted to the City Court of Copenhagen (Københavns Byret) as the court of first instance. This choice does not exclude mandatory data-protection, consumer, employment, tax, or other rules that apply in the Operator's selected operating country, nor any non-waivable right to bring a claim before another competent court or authority.
12. Contact
For questions about these Terms, contact us at:
Booking Bible ApS
CVR 46504666
Torvegade 66, 1400 København K, Denmark
Email: legal@bookingbible.com