Bug fix·2026.09.24·2026-09-24

The AI assistant's bulk changes now follow your venue's own rules

When the AI assistant changes bookings, classes, invoices or passes — one at a time or many at once — each change now goes through the same steps as when you do it yourself, and freezing and unfreezing passes in bulk is back.

# The AI assistant's bulk changes now follow your venue's own rules

When you ask the AI assistant to change bookings, classes, invoices or passes — one at a time or many at once — each one now goes through the same steps as when you do it yourself:

- **Cancelling bookings** gives the class back to the client's pass, frees the seat and offers it to the waitlist, and is saved in your activity log with your name. Paid guest seats are skipped, so you can choose the refund for each one yourself.
- **Marking no-shows** applies your no-show rule (a fee or a lost class).
- **Checking clients in** applies your late-arrival cut-off and starts passes that begin on first use.
- **Cancelling classes** also cancels their bookings and gives the classes back to your clients' passes. The assistant asks you for a reason.
- **Marking invoices paid** records the payment, so it shows in your revenue, receipts and accountant export, and the client gets the usual paid receipt. Draft, cancelled and credited invoices are skipped.
- **Freezing and unfreezing passes** is available again. Only an active pass can be frozen and only a frozen pass can be unfrozen; expired or cancelled passes are left as they are. A membership's payments are adjusted for the frozen days, just like a freeze from the client's page.

- **Payment reminders** are really emailed to the client now, and only for invoices with money still owed.
- **Undo** in the assistant works the same way: undoing a check-in, a booking, a class cancellation or a pass freeze goes through the same steps.

Before this change the assistant often only changed the status, so these steps were skipped. For example, an invoice marked paid had no payment recorded. A payment is now also recorded once only, even if two people mark the same invoice paid at the same moment, and it can never be more than what is still owed.

Your clients are not notified unless you ask the assistant to notify them by email, SMS or push, and that needs your permission to send client notices. The assistant always shows you the list first and asks you to confirm. Afterwards it tells you which ones were changed and why any were not.

Next update

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# The AI assistant's bulk changes now follow your venue's own rules When you ask the AI assistant to change bookings, classes, invoices or passes — one at a time or many at once — each one now goes through the same steps as when you do it yourself: - **Cancelling bookings** gives the class back to the client's pass, frees the seat and offers it to the waitlist, and is saved in your activity log with your name. Paid guest seats are skipped, so you can choose the refund for each one yourself. - **Marking no-shows** applies your no-show rule (a fee or a lost class). - **Checking clients in** applies your late-arrival cut-off and starts passes that begin on first use. - **Cancelling classes** also cancels their bookings and gives the classes back to your clients' passes. The assistant asks you for a reason. - **Marking invoices paid** records the payment, so it shows in your revenue, receipts and accountant export, and the client gets the usual paid receipt. Draft, cancelled and credited invoices are skipped. - **Freezing and unfreezing passes** is available again. Only an active pass can be frozen and only a frozen pass can be unfrozen; expired or cancelled passes are left as they are. A membership's payments are adjusted for the frozen days, just like a freeze from the client's page. - **Payment reminders** are really emailed to the client now, and only for invoices with money still owed. - **Undo** in the assistant works the same way: undoing a check-in, a booking, a class cancellation or a pass freeze goes through the same steps. Before this change the assistant often only changed the status, so these steps were skipped. For example, an invoice marked paid had no payment recorded. A payment is now also recorded once only, even if two people mark the same invoice paid at the same moment, and it can never be more than what is still owed. Your clients are not notified unless you ask the assistant to notify them by email, SMS or push, and that needs your permission to send client notices. The assistant always shows you the list first and asks you to confirm. Afterwards it tells you which ones were changed and why any were not.

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