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ImprovementBookingsClassesCheck In·Fri Aug 28·

Correct past class roster records safely

Staff can correct an isolated past class roster record with a reason and confirmation, while keeping the original history intact.

When a completed class roster has a simple attendance, no-show, or cancellation mistake, authorized staff can correct the past booking from its booking details on the web or from the class roster in Booking Bible Business. Each correction asks for a reason and a clear confirmation, and the original record remains available as part of the correction history.

Historical roster corrections never email, text, or send a push notification to the client. If a client needs to be contacted, use the approved communication tools separately so the message can be chosen deliberately.

To protect records with wider consequences, corrections stop for bookings linked to payments, passes, guest bookings, waitlists, or other connected activity. Those cases are clearly held for specialist review instead of changing financial or attendance history automatically.

The roster is checked again when the correction is saved. If the class or booking changed after it was opened, staff are asked to refresh before trying again; the app never overwrites the newer record. Business instructors see these controls only for an assigned or substitute class and only when the venue has granted the dedicated past-roster permission.
Next update

Clearer booking history and monthly pass balances

Booking history now makes attendance and cancellation decisions easier to follow, and recurring class allowances reset correctly each month.