Bug fixBilling·2026.10.24·
Membership termination: finish an original cancellation
An administrator can finish an immediate membership termination after a reviewed renewal has been fully refunded. If the payment provider already confirmed the cancellation, **Check original cancellation** finishes that same request. It does not submit a second cancellation, charge or refund. Unsettled or disputed renewal payments and pending recovery still block changes. Client messages remain si
An administrator can finish an immediate membership termination after a reviewed renewal has been fully refunded. If the payment provider already confirmed the cancellation, **Check original cancellation** finishes that same request. It does not submit a second cancellation, charge or refund. Unsettled or disputed renewal payments and pending recovery still block changes. Client messages remain silent unless staff chose a channel on the original request.
Next update
End a scheduled membership immediately after renewal review
Staff can end a scheduled membership immediately once its renewal payment and refund review are fully settled. Unpaid, disputed or partly refunded renewals still require review.