Skip to main content
All updates
ImprovementNetworkBookings·Sat Sep 26·

Recover an interrupted partner-venue booking

Members can check an interrupted network booking before trying another class.

If a partner-venue booking is interrupted, the app keeps the original request.
Use **Check original booking** to recover it.

To try a different class, choose **Choose another class**. The app first checks
the original request. If it already booked, the app opens that booking. Otherwise,
it closes the request before allowing another choice.

If the check cannot finish, the original request stays available to retry.
Return using the same account and home venue. An existing booking is never
cancelled by choosing this recovery option.
Next update

Recover an interrupted booking pass change

Check the original pass change before choosing another pass.