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ImprovementScheduleNotificationsBusiness App·Mon Oct 05·

Clear Email, SMS and Push choices when you cancel a class

Cancelling a class now has separate choices for booked clients and the instructor, each channel shows who it reaches, and the instructor can be told by Email and Push without notifying clients.

When you cancel a class, the dialog now has two pickers.

- **Booked clients** start with nothing selected. Pick Email, SMS or Push to
  tell them.
- **The instructor** has a separate picker. Email and Push start selected when
  the instructor can receive them. SMS is your choice. You can tell the
  instructor and leave clients silent.

A channel is available when at least one person can receive it. The picker
shows the reach, for example “SMS reaches 9 of 12 (2 no phone, 1 turned SMS
off)”. A channel nobody can receive explains why, for example “SMS is not
included in this venue's plan” or “The instructor cannot receive Push (not on
the app)”.

The same choices apply when you cancel one class from the schedule, cancel a
series, cancel selected classes or cancel several classes at once. Cancelling
selected classes no longer starts with every channel ticked. For a very long
series, the reach is counted over its next 400 classes and the dialog says so.

In the Business app, the notify switches on the cancel, edit and substitute
sheets can now open when a channel can reach someone. Before, they were always
off. Where the app has no fresh availability for a class, the switches stay
off rather than guess.

Restoring a cancelled class is silent. The restore dialog no longer pre-selects
notifications that the restore could not send.

Screens that offer SMS (receipts, refunds, check-in, memberships) now use the
same check as sending. SMS appears when your venue can send it: your plan
includes SMS and SMS is switched on for your venue. If the check cannot be made
for a moment, the screen says so and asks you to try again. A dropped message
is now recorded in the notification log with the reason. That includes numbers
in countries the SMS provider blocks.
Next update

Check-in separates streaming clients, responds instantly and shows new bookings

The class check-in list now shows in-studio clients first and streaming clients in their own section, checks a client in without reloading the list, adds a Refresh button and shows a client who has just booked within seconds.