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Bug fix·Mon Aug 31·

Saving a pass or membership works again

Editing any pass type on the Passes page failed with "Something went wrong" and saved nothing. Saving works again, and a refused save now tells you the real reason instead of a generic message.

Editing a pass type on **Passes** failed. The form looked normal, you pressed
Save, and the only thing you got back was **"Something went wrong. Please try
again."** Retrying never helped, because nothing was ever written — the change
was refused by the database before it could be stored.

It was not caused by anything you typed. A recent internal security change
tightened how one part of the system looks up your venue, and a lookup that runs
on every pass-type save stopped resolving. The effect was the same whatever you
edited: a price, a class count, an over-30 price, the shop visibility — all of it
was refused the same way.

**Saving works again.** If you gave up on an edit this morning, open the pass
type and make the change now; it will stick. Nothing that was already saved was
affected, and no pass, membership or client was changed by the fault — a refused
save changed nothing at all, so there is nothing to check or undo.

Two things are better than before:

- **A refused save now tells you what happened.** Where the page used to say
  "Something went wrong", it now names the actual reason — a validation rule you
  hit, a name already in use, or a genuine system fault — and says whether trying
  again will help. You should not have to guess again.
- **The same class of fault is now blocked at the source.** The lookups involved
  are checked automatically from now on, so this cannot come back quietly.
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