# One message for the whole visit

When the combined-visit rollout is enabled, confirmations, cancellations and changes have one message for the complete visit. The email includes every treatment, practitioner and time, plus the full visit total. A change shows the previous time and the replacement itinerary. Text and push messages link to the complete visit.

Messages use the delivery methods selected for the action and continue to respect notification settings. Creating, moving or cancelling the visit does not produce a separate client message for every treatment. A delayed confirmation is skipped if the visit has already been cancelled or moved.

The link opens the authenticated visit page for the venue. Native push handling opens the corresponding complete-visit destination. Connected applications can subscribe to the new whole-visit webhook events in the API event catalog.

This is part of the grouped-visit release and requires its enabled rollout, venue configuration and corresponding web and app releases. It does not change prices, plan entitlements or cancellation terms.