Bug fixBillingMembershipsBusiness App·Mon Oct 05·
Membership termination works again, and paid renewals are recorded
Staff can terminate memberships again, refusals say why, abandoned attempts clear themselves, and renewals paid after a failed attempt are recorded automatically.
**Terminating a membership.** Terminating a membership from the client profile or the Business app could stop on "Original cancellation still needs a result" and stay there. Nothing reached the payment provider, so no member was cancelled or charged by those attempts. Termination now completes for memberships on both the Booking Bible account and a venue's own payment account. Each change now uses the payment customer named on the membership's own subscription. **Clear reasons.** When a change cannot be made, the dialog explains why. For example, a renewal payment may still be unpaid, another change may be in progress, or the member's payment details may need checking. The saved attempt is cleared, so you can choose again. **Stuck attempts clear themselves.** An attempt that never reached the payment provider is released within 15 minutes. It is also released when you start a new change, after a 2-minute grace. An attempt that did reach the provider is never guessed. It stays until the provider confirms the result, and support is alerted if it needs review. **Renewals paid after a failed attempt.** A renewal could stay "failed" after the member paid it, for example when the card was retried later. Every hour, such renewals are checked against the payment provider and recorded once it confirms payment. The membership period moves on, and classes already used in the paid period still count. A first membership payment is never settled this way; it is left for staff review because it can include a registration fee. **Scheduled cancellations.** A member who pays a renewal before their scheduled cancellation date keeps the access they paid for until that date. **When a cleared attempt needs you.** If a termination or scheduled cancellation that never reached the payment provider is cleared, your alerts show it once, with the client, the membership and the change you chose. Choose it again from the client profile. Staff who saw the stuck message should open the membership again and choose the termination again.
Next update
Choose whether workshops and course sessions count toward the daily booking limit
Two new switches under Booking Rules decide whether workshops and course sessions count toward "Max Bookings/Day" and toward pass daily limits. Both start on. The daily limit now counts only bookings at your venue, per location unless you chose venue-wide.