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New feature·Tue Aug 18·

Give a partner company their own sign-in — no passwords

You can now give the people at a partner company their own sign-in to their portal, with no password to manage, and choose exactly what each person may do — see invoices, book on behalf, manage their people. You can take it back at any time.

Corporate partners — a hotel, a company, a school — can now sign in and look after their own account, and you decide exactly how much of it they see.

**Where it is.** Open a partner from Corporate partners and go to the new **Portal access** tab.

**Giving someone a sign-in.** Press "Give someone a sign-in", type their work email, and tick what they may do. They get an email straight away with a button to press and a 6-digit code — either one signs them in. There is no password to choose, no password to forget, and nothing for you to reset.

**Why both a button and a code.** Company email systems often open links automatically to check them, which can use up a sign-in link before the person ever clicks it. So every email carries a code as well, the code always works, and the link asks for one deliberate press before it signs anyone in. If someone tells you "it says the link is already used", the answer is simply: type the code from the same email.

**Choosing what each person can do.** Every person has their own ticks:

- See visit reports and exports
- See invoices
- Manage their people
- Book classes, appointments or private sessions on someone's behalf
- Cancel bookings
- See their private sessions and manage who is on them

The role you pick — Account admin, Booker, View only — just fills the ticks in for you as a starting point. The ticks themselves are what counts, so you can always answer "what can this person see?" by looking at their row. They only ever see the parts of the portal they are allowed to use; the rest is not shown at all.

**Setting a limit for the whole company.** "Never allowed at [company]" lets you rule something out for everybody there at once, whatever their individual ticks say. Useful when a company should never see invoices, for example, no matter who they add.

**Taking access back.** "Turn off" signs that person out on every device immediately and stops them signing in again; they get an email telling them. Nothing else changes — bookings they already made stand, and the partner account, visits and invoices are untouched. You can turn it back on whenever you like. If you only want to boot someone off a shared computer, "Sign out everywhere" does that without withdrawing their access. And the master switch at the top closes the portal for everyone at that company in one press.

**One-off organizer links.** For someone arranging a single booking who does not need a full sign-in, the same tab lists their temporary links — and, for the first time, lets you withdraw one before it expires.
Next update

Offer them a reason to stay — and a way back

Write your comeback offers once, then make one on the spot while a client is cancelling, or send it after they have gone. What you promised is locked in, even if you change the offer later.