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Bug fix·Sun Sep 27·

Review failed membership renewals in one place

The client Passes tab now shows the recorded failed renewal, its payment status and available next actions; the Failed Renewals report includes suspended renewing memberships.

Staff with pass management access can review the recorded amount, currency, failure reason and individual grace extension on a client's renewing pass. The payment panel distinguishes the card pinned to the subscription from other cards available for the original payment. When the provider cannot confirm the pinned card, the panel says so. Charging requires choosing and confirming a card in the same resolver used by Billing. External payment and renewal waiver use that resolver too. Grace, suspension and termination remain in Manage.

The Failed Renewals report also lists suspended renewing memberships and shows the latest recorded payment status. A venue alert groups eligible overdue renewals into one count and clears when none remain. Payment links are sent only when staff explicitly choose a channel and press Send.
Next update

Original renewal payment recovery

Keep payment recovery tied to the original unpaid renewal.